Leah Link is a seasoned office manager at State Street TMS, renowned for her exceptional client relations and vendor partnership skills. Her industry-leading customer service expertise has culminated in the authorship of two books detailing her administrative techniques within the mental health sector. Proficient in customer service and social media, Leah holds a Master's degree in Forensic Mental Health Counseling from John Jay College (CUNY), underscoring her strong foundation in community and social services.